Good Stuff Distributor allows for returns & credits under the following conditions:
Customers must inform Good Stuff of any returns within 5 business days of delivery date. All returns must be in original casing, cartons, packaging, free of price tags, and in saleable condition or NO credit will be issued. Authorized returns will be picked up via Good Stuff driver on your next delivery or can be returned to our warehouse facility. Good Stuff drivers are not authorized to accept returns without pre-authorization nor without a pick up slip. All returns are subject to Good Stuff verification based on inspection for credit to be issued. Sales Representatives are not authorized to pick up requested return items
Please check orders received immediately upon delivery. All case, box, and piece count discrepancies must be noted on the invoice or receiving documents. A signed invoice or packing list acknowledges receipt of items as verified by the customer.
Guarantees: All perishable products (Cold/Frozen) have 7 days shelf life guaranteed. All shelf stable products have 30 days shelf life Guaranteed.
Breads, Pastries, Spices, Alcohol, and Fresh Food.
As part of our credit process, all claims are subject to research and approval before being approved. Providing complete and accurate information helps us to properly research requests and issue credits in a timely manner.